Sky Angel Billing Policies
following billing policies are meant to clarify billing procedures for
accounts. The information provided here is for billing policy clarifications
only. For complete subscription details please refer to the Customer Agreement,
or write to: Sky Angel U.S., LLC, ATTN: Sky Angel Customer Agreement, P.O. Box 11329,
Naples, FL 34101 to request a copy by mail or visit the Sky Angel website at
Angel U.S., LLC will be further referred to in this document as “Sky Angel.”
can include but is not limited to subscription fees, equipment fees, and VOD
Funds Transfer” (EFT) is the use of a telecommunication network to transfer
funds from a financial institution, as a bank, to Sky Angel in payment of
funds must be payable in US dollars (USD). Sky Angel does not accept
international checks in foreign currencies. For a list of fees and more
information, please see the Schedule of Fees.
via Credit Card - Sky Angel accepts payments via American Express, Visa,
MasterCard, and Discover. By providing credit card information you give the
authorization to cover all future charges. For those customers who signed up
for monthly billing before June 1, 2010, credit cards will be charged on the
first (1st) of each month. Those who signed up for monthly billing after June
1, 2010 will be charged their initial fee five (5) days after their order is
submitted and then will recur on the same billing date for each month
Payment Methods - Sky Angel accepts payments by EFT. All rules and
responsibilities for Credit Card payments apply to EFT payments as well.
Payment Status - The customer is responsible for any charges related to their
equipment and service. The Customer is also responsible for keeping Credit Card
and EFT information on file and up-to-date. If payment fails, applicable fees
your Billing Information - The customer is solely responsible for keeping all
personal and billing information current at all times. You can update your
billing information by visiting www.skyangel.com/myaccount and/or by calling
1-866-759-2448. You will be required to provide the account name and account
password to change personal information.
and Statements - For account information log in to “MyAccount” on the Sky Angel
website, or call 1-866-759-2448.
Liability - Certain taxes may be applicable. The customer is solely responsible
for all taxes and fees associated with Sky Angel equipment and service.
- Sky Angel purchases are non-refundable, except that the ability to process a
refund will be in accordance with the Terms and Conditions of special
promotions for equipment purchased under the conditions of the special
promotion. (Equipment purchased through Sky Angel has a limited warranty
described in the break seal agreement shipped with the box. You can also call
866-759-2448 for more information).
note that these Policies are subject to change without notice. It is the
customer’s responsibility to review these Policies from time-to-time to
identify such changes. Continued use of any Sky Angel Services and/or equipment
used to access the services following a change in Policy or Terms &
Conditions shall constitute the customer’s acceptance of any such changes.